WALKING/DAYCARE: Weekly, biweekly and monthly payments must be received within three days of when the service begins. After this period, there is a $5 per day fee. If any walks are after 4pm, there is a $5 additional charge.
All PAYMENTS ARE TO BE RECEIVED BEFORE ANY SERVICE IS RENDERED. Again, we understand at times you may forget and there will not be a penalty if this is not recurring.
DOG WALKING: 24 hour notice for cancellations–if notice of a cancellation was not given and we come to your home for the walk you will be charged in full. However, if notice was given we will honor the day and apply to same week (schedule permitting) or following week. This policy excludes instances where a client is sick, has an emergency, etc.
DAYCARE: 24 hour notice for cancellations. We will honor a day not used another day that same week (schedule permitting) or within the following week.